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lhi77 collects and uses your information — including wallet activity through Rocket and Upay — only for the purposes described in this policy. What we store, why we store it, and how you can request changes are all set out here. Access to this platform and its data practices depends on your local law and eligible regions.
When you create an account on lhi77, we collect the information you provide — your name, contact details, and the payment method you choose to connect to your wallet, which may include Rocket or Upay. We also record session activity such as login timestamps, device type, and the pages you browse within the lobby. This data helps us keep your account secure, process wallet transactions accurately, and respond to any support request you raise. We do not sell your personal information to third parties. Data shared with payment processors — for example, when you initiate a Rocket transfer or an Upay deposit — is shared only to the extent needed to complete that transaction. Any third-party processor operates under its own terms, and we encourage you to review those separately. Cookies and similar tracking tools are used on this site to remember your session state, your preferred lobby view, and your language setting. You can adjust cookie preferences through your browser settings at any time. Retention periods vary by data type: transaction records are held for the period required under applicable rules, while session logs are cleared on a shorter rolling cycle. Whether this policy applies to you depends on your local law and the eligible regions we serve.
Not every interaction on or around lhi77 falls under this policy. Understanding the boundary helps you know where to look when a question about your data comes up. The four areas below clarify what is covered directly by this policy and what sits outside it. If you are unsure whether a specific service or third-party tool falls within our scope, contact us through the support route listed in this policy before assuming coverage.
Any data you enter when logging in, updating account details or verifying your identity falls fully within this policy. This includes the email address, password and any verification step shown in your account settings.
Deposits and withdrawals processed through Rocket or Upay involve your payment data. We handle the instruction and record the outcome, but the payment processor's own privacy terms govern how it manages the transfer on its side.
Game session data, lobby navigation history and category filter selections are covered. This includes activity in the slots catalog, live casino rooms and any browsing you do across game studios available on the platform.
External links, studio-hosted game environments and any site you navigate to after leaving lhi77 are not covered by this policy. Those services have their own data practices that we do not control or speak for.
You have several concrete options when it comes to the personal data lhi77 holds on your account. First, you can review the information stored against your account by opening the account settings page — the fields shown there reflect what we hold for contact, login and wallet purposes. If any detail is incorrect, you can update it directly through the editable fields in account settings, or request a correction by writing to our support team. Second, if you want to know what transaction records are linked to your account, the wallet history section of your account area shows the entries we have on file. For records that fall outside what the account area displays, you can submit a written request through our support contact. Third, if you believe your data has been handled in a way that does not match this policy, you have the right to raise that concern with us directly. We will respond through the same channel you used to contact us. Availability of these rights may depend on your local law and the eligible region your account falls under.
Open account settings to see the contact and wallet details we hold. The display reflects current stored data and updates in line with any changes you make through the account area.
Editable fields in account settings let you update most details directly. For fields that are locked after verification, contact support with the correction you need and we will process it.
If something about how we handle your data is unclear, send your question through the support contact route. We aim to give a clear, specific answer rather than a generic acknowledgement.
For requests that go beyond self-service — such as asking what data categories we hold or how long a record is retained — use the written support route and specify what you are asking about.
If this policy raises a question you cannot resolve through your account settings, three contact paths are published on the site. Use the one that fits your situation — a live chat message for quick clarifications, an email for written requests that need a record, or the on-site contact form when you want to attach account details securely. We do not invent response windows we cannot stand behind, but every message received through these routes is handled by the same support team that manages account and wallet queries.
Open the chat widget from any page on the site to ask a privacy question directly. Useful for quick clarifications about what data is visible in your account or what a specific field refers to.
Send a written privacy request to the support email address published in the site footer. Use this route when you need a documented response — for example, a correction request or a question about retention.
The contact form in the Help section lets you submit a request without leaving the site. Select the privacy category from the dropdown so your message reaches the right handling queue.
Our approach to your data is built around four operational areas: what we collect, how long we keep it, how we secure it while it is with us, and how you can ask us to change it. Each area has a specific process rather than a general promise, and the account settings page is your first stop for most of it.
Session cookies keep you logged in across lobby pages. Analytics cookies help us understand which game categories are opened most. You can block non-essential cookies through your browser settings; doing so will not prevent you from accessing your account.
Login credentials are stored in hashed form. We do not store your Rocket or Upay PIN — payment instructions pass through the processor without being retained on our side. The account settings page shows the last login time and device for your reference.
Transaction records tied to Rocket or Upay activity are held for the period required under applicable rules for the eligible regions we serve. Session logs follow a shorter retention cycle. The specific periods are available on request through email support.
When this policy changes in a material way, we post a notice on the site and update the version date shown at the bottom of this page. Continuing to use your account after a posted change means you have seen the updated terms.
These are the questions we hear most often about how this policy works in practice. If your question is not listed here, use the live chat or email support route to ask it directly.
We collect the name, contact details and payment method you enter at registration. Once active, your account also holds login records, session history and wallet transaction entries for Rocket or Upay activity. You can see most of this in your account settings page.
We share data with payment processors — such as Rocket and Upay — only to the extent needed to complete a transaction you initiate. We do not sell personal information. Any third-party processor operates under its own published terms, which we recommend you read separately.
Most fields can be updated directly in account settings. For locked fields — typically those set during identity verification — submit a correction request through email support, naming the specific field and the correct value. We will confirm once the update is processed.
Transaction records linked to Rocket or Upay deposits are retained for the period required under applicable rules for the regions we serve. Login and session logs follow a shorter rolling cycle. You can request the specific periods through our email support route.
Deletion requests depend on your local law and the eligible region your account falls under. Send a written request via email support explaining what you want removed. We will tell you what can be deleted and what must be retained under applicable rules before taking any action.
This policy covers data we collect directly through the lhi77 platform. Game environments hosted by studios such as Bigtime Gaming, Joker, CQ9 or PG Soft may operate under their own data practices once a game session loads. We do not control or speak for those environments.